SmarterU Services Temporarily Offline

Incident Report for SmarterU LMS

Resolved

SmarterU services have been fully restored. Updates were successfully implemented during the maintenance window.

If you have any questions, please contact us at success@neovation.com.
Posted Apr 08, 2025 - 14:49 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 08, 2025 - 14:43 CDT

Investigating

SmarterU will be temporarily offline as we perform critical infrastructure updates. A system outage is expected to occur for approximately 20 minutes within the next hour.

Our team is working to complete this maintenance as quickly and smoothly as possible. We’ll provide updates here as they become available and notify you once the system is fully operational.

If you have any questions, please contact us at success@neovation.com.

Thank you for your patience and understanding.
Posted Apr 08, 2025 - 14:41 CDT
This incident affected: Learner Dashboard, Admin Dashboard, and SmarterU API.