All Systems Operational

About This Site

Welcome to the SmarterU status page. We use this page to communicate any issues or scheduled maintenance periods that impact our site.

Please reach out to our SmarterU Support team at success@neovation.com if you have any questions or need additional assistance.

Uptime over the past 90 days. View historical uptime.
Learner Dashboard Operational
90 days ago
99.91 % uptime
Today
Admin Dashboard Operational
90 days ago
94.26 % uptime
Today
SmarterU API Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Admin Dashboard Account Summary Temporarily Unavailable
Resolved - This issue has been resolved for most accounts. If you do not see the Account and User summary statistics yet you should receive an email soon detailing why as well as when you can expect your stats to be restored.
Oct 21, 15:06 CDT
Update - A fix for the learner engagement and monthly enrollment statistics graphs is on track and planned to be released next week (the week of October 21st, 2024).
Oct 17, 14:24 CDT
Update - We are currently testing a fix for this issue to ensure everything works correctly. We expect the feature to be back up and running within the next few weeks.
Oct 8, 10:25 CDT
Update - We are continuing work on a fix for this issue.
Aug 22, 17:30 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 12:38 CDT
Update - We are continuing work on restoring this feature. For the interim, the Learner Engagement and Monthly Enrollment statistic graphs on the Admin Dashboard have been replaced with messaging indicating their temporary unavailability. This messaging will be removed when the functionality is restored.
Aug 20, 12:37 CDT
Update - We are continuing to investigate this issue.
Aug 19, 15:03 CDT
Investigating - The Account and User summary statistics within the Admin Dashboard are temporarily unavailable. We apologize for the inconvenience, our team is working to restore this feature as quickly as possible.
Aug 19, 15:00 CDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage