Update - We are continuing work on a fix for this issue.
Aug 22, 2024 - 17:30 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 2024 - 12:38 CDT
Update - We are continuing work on restoring this feature. For the interim, the Learner Engagement and Monthly Enrollment statistic graphs on the Admin Dashboard have been replaced with messaging indicating their temporary unavailability. This messaging will be removed when the functionality is restored.
Aug 20, 2024 - 12:37 CDT
Update - We are continuing to investigate this issue.
Aug 19, 2024 - 15:03 CDT
Investigating - The Account and User summary statistics within the Admin Dashboard are temporarily unavailable. We apologize for the inconvenience, our team is working to restore this feature as quickly as possible.
Aug 19, 2024 - 15:00 CDT

About This Site

Welcome to the SmarterU status page. We use this page to communicate any issues or scheduled maintenance periods that impact our site.

Please reach out to our SmarterU Support team at success@neovation.com if you have any questions or need additional assistance.

Learner Dashboard Under Maintenance
90 days ago
99.91 % uptime
Today
Admin Dashboard Under Maintenance
90 days ago
94.26 % uptime
Today
SmarterU API Under Maintenance
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SmarterU Security Maintenance Sep 15, 2024 00:00-01:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 2024 - 13:32 CDT
Scheduled - We will be performing a security update to our system on September 15th, 2024, starting at 12 AM CT. We will be offline during this time. We expect to be offline for one hour.
Sep 10, 2024 - 13:32 CDT
Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024
Completed - The scheduled maintenance has been completed.
Sep 8, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 CDT
Scheduled - We will be performing scheduled maintenance to SmarterU on Sunday September 8th, 2024. The maintenance period will begin at 12:00 AM CT (midnight) and will end at 2:00 AM CT. During this time there will be no access to any SmarterU components.
Sep 3, 13:40 CDT
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Resolved - This incident has been resolved.
Sep 5, 14:32 CDT
Update - We are continuing to investigate this issue.
Sep 5, 13:31 CDT
Investigating - We are currently investigating an unexpected issue that has caused SmarterU to go offline. We'll provide an update as soon as we have one available.
Sep 5, 13:29 CDT
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.