Update - We are continuing to investigate this issue.
Oct 6, 22:35 CDT
Investigating - We are currently investigating an intermittent issue with our Video Streaming service which is preventing users from being able to upload new videos to online courses or knowledge bases. This does not affect the availability of current videos, just the ability to upload new ones. We will provide further updates as soon possible. Please contact support@smarteru.com if you have any questions.
Aug 25, 18:17 CDT

About This Site

Welcome to the SmarterU status page. We use this page to communicate any issues or scheduled maintenance periods that impact our site.

Please reach out to our SmarterU Support team at support@smarteru.com if you have any questions or need additional assistance.

Learner Dashboard Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard Operational
90 days ago
82.7 % uptime
Today
SmarterU API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020
Completed - The scheduled maintenance has been completed and SmarterU is back online. More details on this update can be found at our SmarterU Help Center: https://help.smarteru.com/release-notes-2020-10-10-sedum
Oct 10, 10:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 08:01 CDT
Scheduled - We will be making updates to SmarterU on Saturday October 10, 2020. The maintenance will start at 08.00 AM CT and is expected to be complete by 12.00 PM CT. During this time there will be no access to any SmarterU components. An email will be sent to all Administrators once SmarterU is back online. Thank you for your patience.
Oct 6, 22:36 CDT
Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

Unresolved incident: Intermittent Errors in Video Streaming Upload Service.